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Suchodolska Studio

TERMS AND CONDITIONS

Regulations of the Suchodolska Studio online store specifying, inter alia, rules for concluding sales contracts through the Store, containing the most important information about the Seller, the Store and the Consumer’s rights. The provisions regarding the Preferred Entrepreneur apply to contracts concluded from 1 January 2021.

TABLE OF CONTENTS

§ 1 Definitions

§ 2 Contact with the Seller

§ 3 Technical requirements

§ 4 Shopping in the Store

§ 5 Payment

§ 6 Order fulfillment

§ 7 The right to withdraw from the contract

§ 8 Complaints

§ 9 Personal data

§ 10 Reservations

§ 1 DEFINITIONS

    • Working days – days from Monday to Friday with the exception of public holidays.
    • Consumer – a consumer within the meaning of the Civil Code.
    • Buyer – any entity buying in the Store.
    • Preferred Buyer – Preferential Consumer or Entrepreneur.
    • Preferred entrepreneur – a natural person concluding an agreement with the Seller directly related to his business activity, but not having a professional nature for him (the definition applies to contracts concluded from January 1, 2021).
    • Regulations – these regulations.
    • Store – Suchodolska Studio online store run by the Seller at https://suchodolska.studio
    • Seller – STANISŁAW SUCHODOLSKI, an entrepreneur running a business under the name Stanisław Suchodolski ManuFarma, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 6772430057, REGON number 369109780, ul. Salwatorska, nr 4/11, 30-109 Krakow, POLAND.

§ 2 CONTACT WITH THE SELLER

    • Postal address: STANISŁAW SUCHODOLSKI, ul. Salwatorska, nr 4/11, 30-109 Krakow, POLAND
    • E-mail address: info@suchodolska.studio

§ 3 TECHNICAL REQUIREMENTS

For the proper functioning of the Store, you need:

    • a device with Internet access
    • a web browser that supports JavaScript and cookies .
    • To place an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required

§ 4 SHOPPING IN THE STORE

    • The prices of goods visible in the Store are the total prices for the goods.
    • The Seller points out that the total price of the order consists of the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
    • The order is placed via email upon confirmation of its content and acceptance of the Regulations by the Buyer.
    • Placing an order is tantamount to concluding a sales contract between the Buyer and the Seller.
    • The Buyer may make purchases without registration by providing his data with each possible order.
    • Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the Buyer’s responsibility.

§ 5 PAYMENTS

      • You can pay for the order placed via the payment platform PRZELEWY24
      • Payment is in advance, the order must be paid within 7 Business Days of placing the order.
      • By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

    § 6 COMPLETION OF THE ORDER

      • The seller is obliged to deliver the goods without defects.
      • The order completion date is indicated in the Store.
      • The product is delivered all over the world.
      • Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer: via a courier company or via the Polish Post.

    § 7 RIGHT TO WITHDRAW FROM THE AGREEMENT is not applicable to buyer due to subject of the service is a non-prefabricated item. It is manufactured according to the specification of the Buyer and serving to satisfy his individual needs;

    § 8 COMPLAINTS

     

      • In the event of a defect in the goods, the Consumer has the option of complaining about the defective goods on the basis of the warranty or guarantee provided for in the Civil Code, provided that the guarantee has been granted.
      • Using the warranty, the Consumer may, on the terms and within the time limits specified in the Civil Code: submit a price reduction statement, in the case of a significant defect – submit a statement of withdrawal from the contract, demand replacement of the item with one free from defects, demand that the defect be removed.
      • The seller asks you to submit a complaint based on the warranty to the postal or electronic address indicated in § 2 of the Regulations.
      • If it turns out that in order to consider the complaint, it is necessary to deliver the defective goods to the Seller, the Consumer is obliged to deliver the goods at the Seller’s expense, to the address of s: STANISŁAW SUCHODOLSKI, ul. Salwatorska, nr 4/11, 30-109 Krakow, POLAND Krakow.
      • If an additional guarantee has been granted for the product, information about it, as well as about its conditions, is available in the product description in the Store.
      • Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
      • Consideration of the complaint by the Seller will take place within 14 days.

    EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS

    In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:

      • mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
      • assistance of the competent local permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
      • free help from the municipal or poviat Consumer Ombudsman;

    ODR internet platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

    § 9 PERSONAL DATA

     

      • The administrator of the personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller – including other purposes and grounds for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection – “GDPR”.
      • The purpose of processing the Buyer’s data by the Seller, provided by the Buyer in connection with purchases in the Store, is the execution of orders. The basis for the processing of personal data in this case is: a sales contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6 (1) (b) of the GDPR), the legal obligation on the Seller related to accounting (Article 6 (1) (c) and the legitimate interest of the Seller, consisting in the processing of data to establish, assert or defend any claims (Article 6 (1) (f) of the GDPR).
      • Providing data by the Buyer is voluntary, but at the same time necessary to conclude a sales contract. Failure to provide the data will prevent the conclusion of a sales contract in the Store.
      • The Buyer’s data provided in connection with purchases in the Store will be processed until:

         

          • the sales contract concluded between the Buyer and the Seller will cease to apply;

          • the Seller will no longer be bound by the legal obligation to process the Buyer’s data;

          • the possibility of pursuing claims by the Buyer or the Seller related to the sales contract concluded by the Store will cease;

          • the Buyer’s objection to the processing of his personal data will be accepted – if the basis for data processing was the legitimate interest of the Seller

      • depending on what is applicable in a given case and what will happen at the latest.
      • The buyer has the right to demand: access to your personal data, rectifying them, removal, processing restrictions, transferring data to another administrator as well as the law: object at any time to the processing of data for reasons related to the specific situation of the Buyer – to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by the administrator).
      • In order to exercise his rights, the Buyer should contact the Seller using the data provided in § 2 of the Regulations
      • If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.

    § 10 RESERVATIONS

      • The Buyer is forbidden to provide illegal content.
      • Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and for the purpose of order fulfillment.
      • Agreements concluded on the basis of the Regulations are concluded in English or Polish.
      • In the event of a possible dispute with a Buyer, the competent court will be the court competent for the seat of the Seller.
      • Provisions regarding goods and sales contracts shall apply accordingly to digital content and contracts for the supply of digital content, unless the Regulations specify these issues separately.
      • The liability under the warranty towards the Preferred Entrepreneur is excluded.